Terms & Conditions

Effective date: December 24, 2023

1. Company Information

WULFF AS is an Norwegian software company

2. Company's Services

WULFF AS offers services of video creation using artificial intelligence, accessible through the platform Adscene (the "Platform"). The services are available via standard offers described on the Platform (“Standard Offers”) or a Customized Offer, which is drawn up based on the Customer's request.

3. Information regarding the Terms and Conditions

Function of the Terms and Conditions

The general terms and conditions (the "Terms and Conditions") constitute the sole document governing WULFF AS's contractual relationship with the Customer and define:
  • the terms of use of the Services,
  • the respective obligations of the parties.


Location of the Terms and Conditions

The Customer can find the Terms and Conditions via a direct link at the bottom of the Platform page.

Acceptance of the Terms and Conditions

The Customer accepts the Terms and Conditions when registering on the registration form. If the Customer does not accept all Terms and Conditions, they cannot access the Services.

Special Conditions

The Terms and Conditions may be supplemented by special conditions which, in the event of contradiction, shall prevail over the Terms and Conditions.

4. Hierarchy with the Payment Service Provider's Terms of Service

All payments made through the Platform are handled by the payment service provider indicated on the Platform (the "Payment Service Provider").

The Customer will contract directly with the Payment Service Provider for the implementation of these payments by accepting its terms and conditions.

If the Payment Service Provider rejects or terminates the Customer's subscription, the Customer may not use the Services.

Conversely, termination of the contractual relationship between the Customer and WULFF AS will result in the termination of the Customer’s contract with the Payment Service Provider.

In the event of any contradiction between the Payment Service Provider's general terms and conditions and these Terms and Conditions, the latter shall prevail.

The Customer expressly mandates WULFF AS to transmit to the Payment Service Provider all instructions relating to payments made on the Platform.

5. Conditions of Access to Services

The Customer is a legal entity acting through a person authorized to enter into a contract in the Customer’s name. The Customer must be a professional acting within the scope of their business activity.

6. Technical Requirements

To access the Services, the Customer must have necessary hardware and software: a computer, a good internet connection, and Google Chrome.

7. Order of the Services and Access to the Services

The Customer subscribes to the Services on a subscription basis (the "Subscription"). Each subscription gives the right to a number of credits corresponding to a number of videos that can be generated on the Platform (the "Credits"). The number of Credits is indicated in the Offer.

The Customer must enter their email address or be registered on one of the third-party websites listed on the Platform and use the login details of the selected third-party website. The Customer expressly authorizes WULFF AS to access their account data on the relevant third-party website.

The Customer must then complete the form available on the Platform and provide WULFF AS with all information marked as mandatory.

Once the form has been completed, the Customer may either subscribe directly to the Services on the Platform or will be put in contact with WULFF AS to draw up a Customized offer Subscription.

7.1. In case of Standard offers’ Subscription via the form on the Platform

In case of Standard offers’ Subscription, the details of the Offer will be shown directly on the Platform and the Customer will be able to choose the one they want.

7.2. In case of Customized offers’ Subscription

Once the form has been completed, the Customer is put in contact with WULFF AS using the contact details. It is the Customer's responsibility to provide WULFF AS with the relevant information and documents to enable it to identify their needs and expectations. WULFF AS will then analyze the Customer's needs and will draw up a personalized offer on this basis, which must be validated by the Customer.

WULFF AS will then send an email link enabling the Customer to pay for this Customized offer Subscription. A summary of the Customized offer Subscription will be available at the time of payment (the “Summary”). Payment will constitute acceptance of the Customized offer Subscription.

Any validation of a Customized offer Subscription, whether express or implied, implies full acceptance of these Terms and Conditions, in their version in force at the date of the payment of the Customized offer Subscription. Any acceptance subject to a reservation shall be considered null and void.

7.3. Opening and creating a Workspace

Payment of an Offer automatically opens a workspace in the Customer’s name (a "Workspace") enabling the Customer to access the Services using their login and password.

The address entered will be designated as administrator and will be able to invite in the Workspace members users (the "Users") up to the number specified in the subscribed Services. The Customer is solely responsible for creating accesses for Users and for their personal use of the Platform.

The Customer can choose to open a new Workspace for another team. In this case, they will have to take out a new subscription for the new workspace. There must be one Subscription per workspace.

8. Description of the Services

WULFF AS provides a catalogue of AI-generated videos (the "Video Models"). The Customer can upload a script to generate a final video. Each video generated corresponds to a Credit. Customers may select multiple Video Models for the same script, generating multiple videos.

8. Description of the Services

Before subscribing, the Customer acknowledges that they can find out about the characteristics of the Services and their constraints, particularly technical constraints, on the Platform.

The Customer acknowledges that the implementation of the Services requires a connection to the Internet and that the quality of the Services depends on this connection, for which WULFF AS is not responsible.

The Services which may be subscribed to are indicated on the Platform. Depending on the Offer chosen, the Customer will have access to the Services described in the Summary or to the Services described on the Platform.

8.1. Services

WULFF AS offers on the Platform a catalogue of videos made by different creators (the “Creators”) in different environments, each with its own particularities (the "Video Models"). WULFF AS offers its Customer the option of uploading a script (the "Script") to the Platform in order to create a final video (the "Video") which, on the basis of the Video Model chosen, integrates the script, in particular by making the lip-sync and cloning the voice with that of the Video Model Creator or another Creator.

8.1.1. Video generation

The Customer may select several Video Models for the same script. In this case, several Videos will be generated, each corresponding to a Credit.

8.1.2. Edit Video

If the Customer wishes to edit a Video in order to modify it (for example: adding subtitles, adding music), they must download the Video in order to make these modifications outside the Platform. Only modifications permitted under the "Intellectual Property" article may be made.

They may also ask WULFF AS to make the changes. In this case, the Customer must contact WULFF AS to agree in writing, in particular by email, Slack, or other customer support communication tools (Intercom, Hubspot) on the modifications to be made and the financial terms.

8.1.3. Other services

WULFF AS reserves the right to offer any other Service.

9. Maintenance, Hosting, and Support

9.1. Maintenance

WULFF AS provides both corrective and ongoing maintenance for the Platform. Access may be limited or suspended for planned or corrective maintenance operations.

9.2. Hosting

WULFF AS hosts the Platform and its data via a professional service provider with servers located in the European Union.

9.3. Technical Support

The Customer may contact WULFF AS for technical support through the Platform. Support is available from Monday to Friday, excluding Norwegian public holidays, from 9 am to 6 pm CET.

10. Modification of the Offer

If the Customer wishes to modify the content of its Subscription (and in particular the number of Credits), they must follow these steps:

If the Customer wants to upgrade the Offer

- If the Customer has a Standard offer: the Customer can choose another Standard offer or contact WULFF AS to have a Customized offer.

- If the Customer has a Customized Offer, the Customer must contact WULFF AS to obtain a new Customized Offer.

When the Customer upgrades from one Offer to another superior, the Subscription they had ends on the day they subscribe to the new upgrade Offer, which then begins on the day of payment. If the Customer has not used all the Credits of their current Subscription at the time of subscribing to the new, superior Offer, the remaining Credits are carried over to the new subscription period subscribed to.

If the Customer wants to downgrade the Offer

- If the Customer has a Standard offer: the Customer can choose another Standard offer or contact WULFF AS to have a Customized offer.

- If the Customer has a Customized Offer, the Customer must contact WULFF AS to obtain a new Customized Offer.

When the Customer downgrades from one Offer to another lower, the new Offer subscribed will begin on the renewal date of the Subscription following the initial subscription period. If the Customer has not used all of the Credits of their current Subscription at the end of the Period, Credits will be lost and cannot be carried forward or refunded.

11. Duration of the Services

The Subscription starts on the day of subscription and automatically renews unless terminated by either party. Renewal periods are the same length as the initial period.

12. Financial terms

12.1. Price of Services

The price of the Services subscribed by the Customer is indicated:
  • On the Platform, in case of subscription to a Customized offer,
  • In the Summary, in case of subscription to a Customized offer.

The price is indicated in euros and excludes tax.

Unused Credits are not refunded or carried forward.

If an exchange rate is applied, exchange charges applicable on the date of payment of the price shall be borne by the Customer. Where applicable, the Customer is solely responsible for the payment of all bank charges relating to the payment of prices, with the exception of WULFF AS’s bank charges.

Termination of the Subscription shall be effective at the end of the last Subscription Period in progress. Any Subscription Period started shall be due in full.

WULFF AS’s prices may be revised at any time under the conditions of the article "Modification of the Terms and Conditions.”

12.2. Invoicing and payment terms

WULFF AS sends the Customer an invoice for each Period by any useful means.

Payment is by direct debit through the payment service provider indicated on the Platform. Subscription payments can also be made by bank transfer to the address indicated on WULFF AS’s invoices.

The Customer warrants that they have all necessary authorisations to use this method of payment.

12.3. Exceeding the number of credits and overage price

Each Offer includes a number of Credits.

When the Customer exceeds the number of Credits included in the Offer to which they have subscribed:
  • If they have subscribed to a Standard offer: they must wait for their subscription to be renewed or request a Customized Offer in accordance with the conditions of the article "Modifications of the Services."
  • If they have subscribed with a Customized Offer: if the number of Credits is exceeded, WULFF AS will invoice the Customer for the number of additional Credits. The price of additional Credits is indicated on the Platform or in the Summary.


12.4. Consequences of late or non-payment

In the event of default or delay in payment, WULFF AS reserves the right, from the day after the due date shown on the invoice, to:
  • Immediately suspend the Services in progress until full payment of the amounts due,
  • Charge interest on arrears equal to 3 times the legal interest rate, based on the amount of sums not paid by the due date, and a flat-rate indemnity of 40 euros for collection costs, without prejudice to additional compensation if the collection costs actually incurred exceed this amount.

13. Intellectual property rights

13.1. Intellectual property rights on the Platform

The Platform is WULFF AS’s property, as are WULFF AS’s software, infrastructures, databases, and content of any kind (texts, images, visuals, music, logos, brands, etc.). They are protected by all intellectual property rights or database producers' rights in force. The license granted to the Customer does not entail any transfer of ownership. The Customer as well as the Users are granted a non-exclusive, personal, and non-transferable license to use the Platform in SaaS mode for the duration specified in the article "Duration of the Services".

13.2. Intellectual property on the Video Models

WULFF AS has the necessary rights to use the Video Models and guarantees the Customer in this respect.

The Customer undertakes not to disassemble, extract, re-use, copy, or more generally, reproduce, represent, distribute, or use the Video Models without written authorization from WULFF AS.

13.3. Intellectual property on the Video

WULFF AS grants the Customer a non-exclusive, personal, and non-transferable license on the Video. Due to the use of artificial intelligence, WULFF AS cannot guarantee that another WULFF AS customer will not provide an identical Script and choose the same Video Model, generating a Video identical to that which is the subject of this assignment.

The license is granted for the duration of the Subscription and globally, with the following exceptions. The Customer acknowledges that WULFF AS may request the deletion of any request for Videos if the Creator makes a withdrawal request. The Customer agrees to delete the Videos as soon as possible upon request.

The Customer and Users must not use the Video for purposes that are prejudicial to the Creator, particularly those affecting dignity, integrity, or moral rights. They must not use the Video for any activity that:
  • Encourages or instructs the commission of a criminal offense or dangerous activities;
  • Disseminates harmful false information, misleads or unduly influences products or elections;
  • Is threatening, intimidating, harassing, obscene, pornographic, or promotes explicit content;
  • Contains hate speech, violence, or discrimination;
  • Promotes prohibited activity;
  • Infringes ads platform rules or influence regulations requiring compulsory information (e.g., sponsored content).

The Customer and Users are also prohibited from:
  • Creating misleading or deceptive advertising;
  • Cloning the Creator’s image and/or voice, or modifying them (e.g., deepfake);
  • Using the Video as input data for other software to modify the image, voice, or speech.

The Creator may restrict the use of the Video Model for certain fields or uses, and the Customer must comply with these restrictions, which will be detailed on the Platform. The Customer is liable for damages caused by any violation.

The license includes:
  • The right to reproduce and fix the Video on any medium or by any tangible or intangible process;
  • The right to distribute, broadcast, market, or broadcast the Video for free or in return for payment;
  • The right to represent and exhibit the Video publicly, whether for free or for payment, in physical or digital spaces through any media, network, or means of dissemination.
  • The right to make limited modifications such as cropping, adding music, text, emojis, subtitles, sound effects, changing the format, or affixing the Customer's brand or logo. Any further modifications require written approval from WULFF AS.


13.4. Intellectual property on the Script and the Integrated Elements

The Script and the elements provided by the Customer for inclusion in the Video (the "Integrated Elements") remain the property of the Customer and may be protected by intellectual property rights.

The Customer guarantees that the Script and Integrated Elements do not infringe on third-party rights, including counterfeiting, unfair competition, or privacy and image rights. The Customer is responsible for ensuring that no element violates public order or morality and guarantees WULFF AS against any claims, actions, or disputes arising from the infringement of these rights.

14. Testimonies

By subscribing to the Services, the Customer may provide testimonies regarding their use of the Services (the “Testimonies”).

Consequently, the Customer agrees that WULFF AS may:
  • Distribute the Testimonies free of charge on the Platform and on any other Norwegian or foreign websites, published by any companies with which WULFF AS has agreements, by any means and on any medium, for the purposes of promoting the Platform;
  • Translate Testimonies into any language;
  • Adapt the Testimonies to the technical constraints of the Platform.


15. Commercial references

The parties may use their respective names, brands, and logos, and refer to their respective platforms, as commercial references, for the duration of their contractual relationship and for 3 years thereafter.

16. Customer’s obligations and liability

Without prejudice to the other obligations set out in the Terms and Conditions, the Customer undertakes to comply with the following obligations:

16.1. Concerning the provision of information

The Customer undertakes to provide WULFF AS with all the information required to subscribe to and use the Services.

16.2. Concerning the Customer’s Workspace

  • The Customer guarantees that the information provided in the form is accurate and undertakes to keep it up to date.
  • The Customer acknowledges that this information is proof of their identity and is binding as soon as it is validated.
  • The Customer is responsible for maintaining the confidentiality and security of their login and password. Any access to the Platform using their login and password is deemed to have been made by the Customer.

The Customer must immediately contact WULFF AS using the contact details provided in article "Company information" if they find that their Workspace has been used without their knowledge. The Customer acknowledges that WULFF AS shall have the right to take all appropriate measures in such a case.

The Customer is solely responsible for creating access for Users.

16.3. Concerning the use of the Services

The Customer is responsible for their use of the Services and any information they share in this context. They are also responsible for the use of the Services and any information shared by Users. The Customer undertakes to ensure that the Services are used exclusively by them and/or Users, who are subject to the same obligations as the Customer in their use of the Services.

The Customer undertakes not to use the Services for purposes other than those for which they were designed, and in particular to:
  • Engage in any illegal or fraudulent activity;
  • Undermine public order and morality;
  • Infringe the rights of third parties in any way whatsoever;
  • Violate any contractual, legislative or regulatory provision;
  • Engage in any activity likely to interfere with a third party's computer system, in particular for the purpose of violating its integrity or security;
  • Promote the services of a third party without their authorisation (The Customer may use the Services to promote its services or those of a third party for which it has obtained authorisation);
  • Assist or incite a third party to commit one or more of the acts or activities listed above.

The Customer also refrains from:
  • Copying, modifying, or misappropriating any element belonging to WULFF AS or any concepts it exploits within the framework of the Services;
  • Engaging in any behavior likely to interfere with or hijack WULFF AS's computer systems or undermine its computer security measures;
  • Infringing Company's financial, commercial, or moral rights and interests;
  • Marketing, transferring, or otherwise giving access in any way whatsoever to the Services, to information hosted on the Platform, or to any element belonging to WULFF AS.

The Customer is responsible for the Script and the Integrated Elements. WULFF AS shall not be liable if the Script or the Integrated Elements are contrary to the law and/or injure a third party.

The Customer acknowledges and accepts that WULFF AS may remove and add Video Models from the Platform at any time.

The Customer is solely responsible for the use made of the Video.

WULFF AS does not guarantee that the Video generated corresponds exactly to the Customer's needs and the Customer acknowledges that several Videos requiring several Credits may be necessary to achieve the result expected by the Customer.

The Customer shall indemnify WULFF AS against any claim and/or action that may be brought against it as a result of the breach of any of the Customer’s obligations. The Customer shall indemnify WULFF AS for any loss suffered and reimburse WULFF AS for any sums it may have to bear as a result.

17. WULFF AS’s obligations and liability

WULFF AS undertakes to provide the Services with diligence, it being specified that it is bound by a best-effort obligation. WULFF AS undertakes to comply with all applicable regulations.

17.1. Concerning the quality of the Services

WULFF AS uses its best effort to provide the Customer with quality Services. To this end, WULFF AS carries out regular checks to monitor the operation and accessibility of its Services and may carry out maintenance under the conditions specified in the article "Maintenance; hosting, technical support".

However, WULFF AS shall not be held liable for temporary difficulties or impossibilities in accessing its Services resulting from:
  • Circumstances external to its network (including but not limited to partial or total failure of the Customer’s servers);
  • Failure of equipment, cabling, services, or networks not included in its Services or not under its responsibility;
  • Interruption of Services by telecom operators or Internet service providers;
  • Intervention by the Customer, including but not limited to incorrect configuration of the Services;
  • Force majeure.

Furthermore, WULFF AS does not guarantee that the Services, as they are subject to constant research to improve their performance and progress, will be totally free of errors, defects, or faults.

17.2. Concerning the Platform service level guarantee

WULFF AS offers no guarantee of the Platform's level of service. However, WULFF AS makes every effort to maintain 24/7 access to the Platform, except in the event of scheduled maintenance under the conditions defined in the article "Maintenance, hosting, technical support" or in the event of force majeure.

17.3. Concerning the backup of data on the Platform

WULFF AS shall use its best efforts to safeguard all data produced on the Platform. However, except in the case of proven negligence on the part of WULFF AS, it is not liable for any loss of data during maintenance operations.

17.4. Concerning data storage and security

WULFF AS provides sufficient storage capacity for the operation of the Services. WULFF AS makes its best efforts to ensure data security by implementing measures to protect infrastructures and the Platform, to detect and prevent malicious acts, and to recover data.

17.5. Concerning subcontracting and assignments

WULFF AS may use subcontractors to carry out the Services, and these subcontractors are subject to the same obligations as WULFF AS. Nevertheless, WULFF AS remains solely responsible to the Customer for the proper performance of the Services.

WULFF AS may substitute any person who will be subrogated in all its rights and obligations under its contractual relationship with the Customer. In such a case, WULFF AS will inform the Customer of this substitution by any written means.

18. Limitation of WULFF AS's liability

WULFF AS's liability is limited solely to proven direct damages suffered by the Customer as a result of using the Services.

With the exception of bodily injury, death, and gross negligence, and subject to having made a claim by registered letter with acknowledgment of receipt within a period of one month following the occurrence of the damage, WULFF AS’s liability shall not exceed the amounts received by WULFF AS during the 12 months preceding the event giving rise to liability or the duration of provision of its Services, whichever is the shorter.

19. Admissible modes of proof

Proof may be established by any means. The Customer is hereby informed that messages exchanged via the Platform as well as data collected on the Platform and WULFF AS’s computer equipment constitute the main accepted mode of proof, in particular to demonstrate the reality of the Services performed and the calculation of their price.

20. Personal data processing

20.1. General provisions

The parties undertake, each insofar as it is concerned, to comply with all legal and regulatory obligations incumbent on them in terms of personal data protection, in particular Law 78-17 of January 6, 1978 in its latest amended version known as the Loi Informatique et Libertés, and Regulation EU 2016/679 of the European Parliament and of the Council of April 27, 2016 (together the "Applicable Regulations").

For the purposes of managing the contractual relationship between the parties, each party processes the personal data of the other party's contact persons in its capacity as data controller within the meaning of the Applicable Regulations, and for the duration hereof. This processing is necessary for the proper performance of the present contract and concerns only the identification data (notably surname, first name, e-mail address, telephone number) of the parties.

The personnel of each party, their supervisory departments (auditors in particular), and their subcontractors may have access to the personal data collected.

This processing may give rise to the exercise by the parties' contact persons of their rights under the applicable regulations.

To find out more about the processing carried out by WULFF AS, the Customer is invited to consult WULFF AS's privacy policy, which is available on the Platform.

20.2. Processing of personal data by WULFF AS a processor

To learn more about the processing of their personal data and their rights, the Customer is invited to read the privacy policy of WULFF AS.

21. Confidentiality obligations of the parties

Unless otherwise agreed in writing by the other party, the parties respectively undertake to keep confidential, for the duration of their contractual relationship and 3 years thereafter, all information relating to or held by the other party of which they may have become aware as part of the conclusion and performance of their contractual relationship.

This obligation does not extend to information:
  • of which the receiving party was already aware,
  • already public at the time of communication or which would become public without breach of this article,
  • which has been lawfully received from a third party,
  • the communication of which would be required by judicial authorities, in application of laws and regulations or to establish the rights of a party within the framework of the contractual relationship between the parties.

Confidential information may be passed on to the parties’ respective employees, collaborators, trainees, agents and co-contractors, provided that they are subject to the same obligation of confidentiality.

22. Force majeure

The parties shall not be liable for any failure or delay in the performance of their contractual obligations due to force majeure occurring during the term of their relationship as defined in article 1218 of the French Civil Code.

If one of the parties is prevented from fulfilling its obligations due to force majeure, it must inform the other party by registered letter with acknowledgement of receipt. Obligations will be suspended on receipt of the letter and must be resumed within a reasonable time once the force majeure has ceased.

The prevented party nevertheless remains bound by the performance of obligations not affected by force majeure and by all payment obligations. If the force majeure event lasts for more than 30 working days, WULFF AS may immediately terminate its contractual relationship with the Customer by any written means.

23. End of Services

The Subscription must be terminated by both parties no later than 72 hours before the end of the current Period by sending:
  • For the Customer: via the support tools on the Workspace. It is the Customer's responsibility to download all the Videos they wish to keep.
  • For WULFF AS: by sending an email to the Customer.

Termination of the Subscription shall be effective at the end of the last Subscription Period in progress. Any Subscription Period started shall be due in full. The Customer no longer has access to their Workspace once the Services have ended.

24. Sanctions in the event of breach

In the event of a breach by one of the Parties of any of its obligations under the Terms and Conditions, the Terms and Conditions will be terminated automatically 15 days after receipt by the defaulting Party of formal notice, which has remained without effect, or if the breach cannot be remedied, by registered letter with acknowledgement of receipt, stating the intention to apply the present clause, without prejudice to any damages which may be claimed from the defaulting Party.

However, in the following limited cases, termination by WULFF AS may take place ipso jure without notice or formal notice, without payment of any compensation, and without prejudice to any other right of WULFF AS, in particular any damages which WULFF AS may claim, in the event of:
  • non-payment of the Subscription price,
  • supply to WULFF AS of incorrect or incomplete information,
  • breach of intellectual property and confidentiality obligations,
  • carrying out illegal or fraudulent activities or activities that infringe on the rights or safety of third parties, undermine public order or violate applicable laws and regulations,
  • failure to delete a video at WULFF AS's request as a result of the Creator's notification.

Termination of Services entails deletion of the Customer's Workspace.

25. Modification of Terms and Conditions

WULFF AS may modify its Terms and Conditions at any time and will inform the Customer by any written means (and in particular by email) at least 10 calendar days before they come into force. If the Customer does not accept these modifications, they must terminate their Subscription in accordance with the article "End of Services".

26. Language

In the event of contradiction or dispute as to the meaning of any term or provision, the English language shall prevail.

27. Applicable law and jurisdiction

The Terms and Conditions are governed by Norwegian law. In the event of a dispute between the Customer and WULFF AS, and in the absence of an amicable agreement within 2 months of the first notification, the dispute shall be submitted to the exclusive jurisdiction of the courts of Estonia, except in the event of mandatory provisions to the contrary.
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